MATRICS consultancy

The MATRICS project provides the free-to-client money advice sector with training, consultancy support, information and resources to help ensure quality services for people with unmanageable debt throughout Scotland.

As money advisers are faced with increasingly complex cases, the MATRICS project provides second tier support to ensure that the people working on the front line of money advice have somewhere to turn for guidance and support.

MATRICS is a partnership between Money Advice Scotland and Citizens Advice Scotland, and has operated across the sector for 15 years.

For more information, contact [email protected] or call 0845 123 2326.

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Payment breaks to end 31 July

At the end of July, payment breaks for mortgages, loans, and other credit products will come to an end. Read on to find out what this means.
MATRICS learn
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Our new plan

We’re pleased to share our new plan, our strategic approach to how we address both existing issues and new ones resulting from the pandemic. We focus on three key areas: supporting advisers, improving financial wellbeing, and influencing fairer policy.

Standards support

We have a track record for guiding organisations through a range of quality assurance standards, including the Scottish National Standards for Information and Advice Providers.
Mentorship

Our mentorship scheme aims to give both new and experienced advisers an opportunity to exchange ideas, share experiences, support each other, and build skills. The scheme is part of MASTrain, our learning and development programme for the money advice sector and is free to join.