MATRICS learn
MATRICS Learn provides training and development for money advisers working across Scotland’s free money advice sector.
MATRICS empowers advisers through flexible, standards-based learning and professional development
Building skills and confidence
Developed through the MATRICS partnership between Money Advice Scotland and Citizens Advice Scotland, the programme supports advisers to develop the knowledge, skills and confidence required to meet the Scottish National Standards for Information and Advice Providers (SNSIAP).
MATRICS Learn combines flexible, bite-sized e-learning and self-assessment with facilitated discussion groups and practical workshops, creating a learner-centred experience that helps advisers apply learning in practice and strengthen the quality of advice they provide.
Learning, support and continuous improvement
Alongside the learning programme, the MATRICS team also provides second-tier support to frontline workers across the money advice sector through the MATRICS helpline. The issues raised through the helpline also help inform the development of new training and learning resources.