MATRICS Learn

MATRICS Learn provides training and development for money advisers working across Scotland’s free money advice sector.

MATRICS empowers advisers through flexible, standards-based learning and professional development

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Building skills and confidence

MATRICS stands for Money Advice Training Resource and Consultancy Service. Fully funded by the Scottish Government and delivered through a partnership between Money Advice Scotland and Citizens Advice Scotland, MATRICS Learn supports advisers to develop their knowledge, skills and confidence in line with the Scottish National Standards for Information and Advice Providers (SNSIAP).

The programme combines flexible, bite-sized e-learning and self-assessment with facilitated discussion groups and practical workshops, helping advisers apply their learning and strengthen the quality of advice they provide.

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Learning, support and continuous improvement

Alongside the learning programme, the MATRICS team provides second tier consultancy support to frontline workers across the money advice sector. Questions and issues raised through this support help inform the development of new training and learning resources.

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Technical support for online learning

We help with MATRICS Learn account access, course bookings and joining online training. Our virtual classrooms use Adobe Connect for group discussions, practical activities and shared resources. You will need to install Adobe Connect on your device to attend. Instructions will be sent when your course place is confirmed, and our team can help with installation and getting familiar with the platform.

New to Adobe Connect? Request a 10–15 minute practice session at least four days before your course. We will help you check your setup and feel confident joining.

For more information about MATRICS learn and adviser training, contact us

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