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Help for people with money worries

If you need help with money and debt worries and would like to access free, independent, and non-judgemental support, please contact one of the following regulated money advice services.

 

Local money advice services

For support from money advisers in your area, please contact your local Citizens Advice Bureau or council advice shop/team. Not all Citizens Advice Bureau or local authorities deliver debt advice, so you may be referred to another local service such as Christians Against Poverty (CAP), or a national money advice service such as Advice Direct Scotland and StepChange.

 

Advice Direct Scotland

To access money and debt advice from Advice Direct Scotland, contact their freephone helpline on 0808 800 9060, Monday to Friday from 9am to 5pm. You can also contact them by email [email protected] or you can chat online 

 

StepChange

StepChange is a national debt charity providing free debt advice and access to formal debt solutions. You can visit their website to find out more about them, or give them a call on 0800 138 1111, weekdays from 8am to 8pm and Saturday from 8am to 4pm. When contacting them, please tell them you're based in Scotland so they can connect you to their Scottish team as debt solutions options in Scotland are different from the rest of the UK. 


Resources and tools

We have tools you can use to check your benefit entitlement, practice online banking as well as information resources on money and debt topics. Click here access these helpful tools.

Published: 8th February, 2022

Updated: 16th November, 2023

Author: Hester Davey

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