Because people in debt deserve to be treated fairly.

Our approach

Wiseradviser

In collaboration with the Money Advice Trust and Citizens Advice Scotland, Wiseradviser offers a free-to-access training programme for advisers in Scotland.

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Share a client experience

At Money Advice Scotland, we are keen to ensure that the views and concerns of our members, partners and supporters feature prominently on the policy agenda.

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Why become a member

Find out about the benefits of becoming a member of Money Advice Scotland.

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Author: Abbey Fleming

Our Impact

726

In 2017/18, 726 advisers benefitted from 63 of our free-to-access Wiseradviser course

94%

On average, 94% of attendees rated our training as good or excellent

1,977

Our helpline received 1,977 contacts in 2017/18 with 93% of callers reporting a drop in worry levels after speaking with us

Latest stories

  • Wellbeing round-up

    Following our Adviser Perspectives on a Workforce Strategy research, our new wellbeing project will undertake further research to address some of the findings. This blog outlines how advisers can help look after their wellbeing during the pandemic. Read more

  • Our new financial capability webinars

    Our financial capability team has developed two new series of webinars to help promote financial wellbeing. Read more

  • Focusing on wellbeing

    Recent months have highlighted the importance of looking after mental health and wellbeing, particularly in the workplace. People working in advice may be accustomed to dealing with clients in crisis, but the coronavirus situation brings unprecedented challenges to an already stressful and demanding role. This post launches our wellbeing focus campaign. Read more

Latest events

  • Wellbeing training for money advisers and managers - consultation

    Our Workforce Strategy research found that a majority of advisers felt that training for advisers and managers would improve their wellbeing. This session will give advisers and managets the opportunity to discuss and find out more about how to make wellbeing training as helpful as possible. Read more

  • Money Works webinar 2: Life after work (pensions)

    Money Works is our programme to promote financial wellbeing in the workplace for employees and apprentices across Scotland. Our programme aims to improve employee wellbeing by providing information and guidance on products and helping staff to develop both immediate and lasting financial capability strategies. This session will cover life after work (pensions). Read more

  • Online Train the Trainer - Money Coach

    The Financial Capability team is hosting an online Money Coach session, aimed at professionals who undertake financial capability work with their clients on a one-to-one basis. The training will help advisers develop new skills to help improve their clients' financial wellbeing and resilience. Read more

  • Financial Wellbeing webinar 2: Financial Futures

    Our new Financial Wellbeing webinars are available to any member of the public. The aim of these sessions is to increase people’s confidence, improve their money management, and enhance their ability to take control of their finances, as well as provide important updates on policy changes related to the current Covid-19 situation and the support available. Read more

News

  • Coronavirus update 3.7.20

    Information on the FCA's updated guidance for credit customers. Read more

  • Coronavirus update 19.6.20

    Info on how to get involved with our new wellbeing project, plus some changes to the FCA's mortgage guidance. Read more

  • Coronavirus update 5.6.20

    Job Retention Scheme and Self-Employment Support Scheme extensions explained, as well as what the new FCA mortgage measures mean. Read more

  • Coronavirus update 21.5.20

    Coronavirus (Scotand) (No 2) Bill explained Read more

  • New Coronavirus Bill to introduce more support for people in debt

    A new Bill introduced by the Scottish Government will set out new changes to the bankruptcy process. Read more

  • Coronavirus update 15.5.20

    What the extension of the Job Retention Scheme means, as well as guidance on what to do if struggling with council tax payments. Read more

  • Coronavirus update 28.4.20

    New FCA measures covering motor finance, payday loans, rent-to-own, and buy now pay later. Read more

  • Coronavirus update 17.4.20

    New FCA measures covering personal loans, credit cards, and overdrafts. Read more

  • Coronavirus update 9.4.20

    What this week's changes to AiB policies and suspension of benefit overpayment recovery mean. Read more

  • Coronavirus update 2.4.20

    A summary of the key updates relating to coronavirus including the Coronavirus (Scotland) Bill, and changes to recording in credit reports. Read more

  • Update from our CEO regarding Coronavirus

    Read our CEO's update on how Money Advice Scotland is handling the current situation regarding Coronavirus. Read more

  • Free complex cases training for the advice sector

    We're delighted to be able to run our Complex Cases courses for free to members thanks to funding from Computershare Loan Services and its Charity Donations Fund. Read more

  • New digital resource to tackle financial and digital exclusion

    We’re excited to announce that we’re working on a new digital platform to help those who are digitally or financially excluded navigate online banking. Earlier this month we were successful in a funding bid to work with JP Morgan’s Force for Good project and the team will help us develop a platform that will provide a test environment for individuals who have not used online banking before to familiarise themselves with how it works. Read more