It is essential that a sustainable and healthy workforce is in place to help people in problem debt. The Scottish Government’s Debt Advice Routemap commits to working with the sector to develop a new workforce strategy. We were delighted to be asked to lead on this work and identified five key principles that will underpin the strategy.

  1. Retaining expertise
  2. Attracting new talent
  3. Driving learning and development
  4. Maximising adviser time to focus on clients
  5. Protecting adviser wellbeing

This research focuses on the perspectives of advisers in line with these principles.

Click on the cover to read the report.