This one-day course is aimed at newer advisers, and more experienced advisers who would like to refresh their skills. Read more
The purpose of this course is to introduce advisers to the skills they need to successfully complete an interview. Read more
The purpose of this course is to give advisers guidance and a chance to skill share on interviewing in more complicated scenarios. Read more
The Financial Capability team is holding an in-house Talking Money session on Wednesday 29th January 2020. These sessions are ideal for staff and volunteers who discuss financial topics with groups and individuals. Talking Money will help staff develop their ability to promote financial wellbeing in a group setting, with a view to empowering service users and focusing on long-term remedies. Read more
The Financial Capability team is holding an in-house Money Coach session, aimed at professionals who undertake financial capability work with their clients on a one-to-one basis. The training will help advisers develop new skills to help improve their clients' financial wellbeing and resilience. Read more
This half-day course is aimed at advisers from SNS type II and III agencies, who would like to gain or develop their skills at researching client problems and interpreting legislation. Read more
This course will be based around in-depth discussion of complex case studies based on real scenarios. Read more
This half day course is aimed at newer advisers, and more experienced advisers who would like to refresh their skills. Read more
This half day course is aimed at mentors enrolled in the Money Advice Scotland mentorship scheme. It is also open to other money advisers with at least three years' experience in the sector. Please note this course is free of charge to mentors enrolled in the MASTrain mentorship scheme. Read more
This full day course is aimed at advisers who would like to gain or hone skills in lay representation in Sheriff Court. Read more
This half day course is aimed at money and debt advisers with a high volume of clients who are on Universal Credit. Read more
This half day course is aimed at those who work in a non-advisory capacity with people who may need debt or money advice. This includes non-advisory staff in advice agencies, support staff in charities and community groups, and staff in organisations such as Credit Unions. Read more
This two day course is aimed at staff with managerial and/or supervisory responsibilities, or who will be shortly moving to a role of this type. Read more