Local authority

City of Ediburgh

Address

249 High Street

Edinburgh

EH1 1YJ

Website 

edinburgh.gov.uk/benefits-grants/advice-shop

Contact details

[email protected]

0131 200 2360

Advice line opening times

• Monday 9am to 1pm
• Tuesday 10am to 1pm
• Wednesday 9am to 1pm
• Thursday 9am to 1pm
• Friday 9am to 1pm

The Advice Shop is accessible at the Customer Hub, 249 High Street on Tuesdays and Thursdays from 9.30am to 12.30pm on a walk-in basis.

Priority is given to those with an urgent matter or who cannot access the service through phone or email. It is first come first served and on some busy days, not everyone can be seen.