Over the past few months, we have been working on two new pieces of research for the money advice sector. Capturing Experience of Debt Advice takes the first steps towards the aim of developing a user-centred debt advice system, using evidence and engagement of people who have experienced problem debt.
Adviser Perspectives on a Workforce Strategy focuses on the professionals working in the advice sector, drawing on their views to inform a forthcoming workforce strategy for the sector.
Read our new research which aims to ensure that client experience shapes the future of debt advice.
Our research focuses on five principles that will inform a workforce strategy for the money advice sector.