FCA's Review of FCA requirements following the introduction of the Consumer Duty October 2024

Our response to the FCA's Review of FCA requirements following the introduction of the Consumer Duty October 2024.

Latest

Delegate Pack: Responding to Economic Abuse: A National Debt & Money Advice Conference
Workforce Wellbeing Blog: Shared Responsibility Series - The Role of the Individual

Our Workforce Wellbeing Officer, Chris, looks at the role of the individual in the first of the Shared Responsibility for Workforce Wellbeing blog series.
Wellbeing Blog: Why Workforce Wellbeing Should Be Built With Staff, Not For Staff

Our Workforce Wellbeing Officer, Chris, discusses how wellbeing strategies are often developed for staff rather than with them and how organisations can strengthen workforce wellbeing by building meaningful commitments with employees.
CHAI (Community Help and Advice Initiative)

FCA and FOS Modernising the Redress System

Read our response to CP-26-9, Modernising the Redress System
UK Government's Money Advice Scotland’s response to Public Authorities (Fraud, Error and Recovery) Act DWP Codes of Practice: Verifying Eligibility in the Welfare System, Obtaining Information and Recovering Debt Consultation

Read our response to UK Government's Money Advice Scotland’s response to Public Authorities (Fraud, Error and Recovery) Act DWP Codes of Practice: Verifying Eligibility in the Welfare System, Obtaining Information and Recovering Debt Consultation.
Scottish Government's Penalty Charge Notice (PCN) Levels for Decriminalised Parking Enforcement Consultation

Read our response to the Scottish Government's Penalty Charge Notice (PCN) Levels for Decriminalised Parking Enforcement Consultation.
Scottish Government's Scottish Court Fees 2025-2027 Consultation

Read our response to the Scottish Government's Scottish Court Fees 2025-2027 Consultation.
Scottish Government's Future of Council Tax Consultation

Read our response to the Scottish Government's Future of Council Tax Consultation
UK Government's Continuing the Warm Home Discount Scheme Consultation

Read our response to the UK Government's Continuing the Warm Home Discount Scheme consultation.
Financial Ombudsman Service’s differentiated case fees Consultation

Read our response to the Financial Ombudsman Service’s differentiated case fees consultation paper.
UK Government's Review of the Financial Ombudsman Service Consultation

Read our response to the UK Government's Review of the Financial Ombudsman Service Consultation
UK Government's Green Paper: Future of Post Office Consultation

Read our response to UK Government's Green Paper: Future of Post Office Consultation.
Financial Conduct Authority's CP25/23: Deferred Payment Credit (unregulated Buy Now Pay Later): Proposed approach to regulation

Read our response to the Financial Conduct Authority's CP25/23: Deferred Payment Credit (unregulated Buy Now Pay Later): Proposed approach to regulation consultation.