Course Details

Date

27/02/20

Time

13:15pm

Location

The Pentagon Centre, Glasgow

Price

Members:
Full - £60
Associate - £90

Non members:
Third sector - £90
Other - £120

Outcomes / Benefits

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Testimonials

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Interview Skills 2

Synopsis:

This half day course is aimed at advisers who are more experienced and who regularly interview clients.

Course Description

The purpose of this course is to give advisers guidance and a chance to skill and tip share on interviewing in more complicated scenarios.

Topics covered will include:

  • Breaking bad news
  • Dealing with difficult clients
  • Adviser safety. 

This course will include role play exercises.

Course Level: Experienced

Additional Details:

  • This course will start at 13.15p.m. and finish at 16.15p.m.
  • Tea/Coffee and biscuits will be served

To apply, click the "book online now" link below.

Book Online now »

Terms & Conditions

Applications

  • Confirmation of your application being successful in securing a place on the training course will be sent to you by email approximately 7 days prior to the date of the event.
  • Money Advice Scotland cannot acknowledge receipt of all application forms, however if you wish to confirm that your application form has been received please contact a member of the Training & Support Team on 0141 572 0237.
  • While Money Advice Scotland always endeavour to be as fair as possible in the allocation of training places, the final allocation of places will be at the discretion of Money Advice Scotland.

Expenses

  • If any expenses are to be repaid by Money Advice Scotland, valid VAT receipts must be provided to ensure reimbursement.

Cancellation Policy

  • Cancellations must be sent by email to Money Advice Scotland (info@moneyadvicescotland.org.uk) no later than three days prior to the date of the event where an admin fee of £20 will be charged.
  • Any changes to the original application will incur an admin fee of £20.
  • Money Advice Scotland reserves the right to cancel any course at any time in the event of low take up or any other valid reason.

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