Heather O'Rourke

In addition to the duties of a Digital Adviser, I am responsible for ensuring overall service delivery of the helpline and line managing the adviser team.

Latest

Falkirk Council's Standards Support Journey

Through our Standards Support service, we guide organisations through a range of quality assurance standards, including the Scottish National Standards for Information and Advice Providers. Kenny Bowie, Senior Debt Advice Officer at Falkirk Council has written a blog on his experience of our Standards Support service.
In-house Train the Trainer - Talking Money

The Financial Capability team is holding an in-house Talking Money session on Wednesday 29th January 2020. These sessions are ideal for staff and volunteers who discuss financial topics with groups and individuals. Talking Money will help staff develop their ability to promote financial wellbeing in a group setting, with a view to empowering service users and focusing on long-term remedies.
In-house Train the Trainer - Money Coach

The Financial Capability team is holding an in-house Money Coach session, aimed at professionals who undertake financial capability work with their clients on a one-to-one basis. The training will help advisers develop new skills to help improve their clients' financial wellbeing and resilience.
New digital resource to tackle financial and digital exclusion

We’re excited to announce that we’re working on a new digital platform to help those who are digitally or financially excluded navigate online banking. Earlier this month we were successful in a funding bid to work with JP Morgan’s Force for Good project and the team will help us develop a platform that will provide a test environment for individuals who have not used online banking before to familiarise themselves with how it works.

Emily Gray

Digital Adviser
Stephen Murphy

Digital Adviser
Jenny Pittams

Financial Capability Officer
Lisa Cope

Financial Capability Officer
Stacey Muir

Financial Capability Officer
Marlena McFarlane

Financial Capability Manager
Niamh Brown

Learning and Development Consultant
Leah Cameron

Quality Assurance Consultant
Abbey Fleming

Policy and Communications Officer
Ken McEwan

Money Advice Consultant

Accessibility
Falkirk Council's Standards Support Journey

Through our Standards Support service, we guide organisations through a range of quality assurance standards, including the Scottish National Standards for Information and Advice Providers. Kenny Bowie, Senior Debt Advice Officer at Falkirk Council has written a blog on his experience of our Standards Support service.
Webchat

Access our webchat for help in getting debt advice.
New digital resource to tackle financial and digital exclusion

We’re excited to announce that we’re working on a new digital platform to help those who are digitally or financially excluded navigate online banking. Earlier this month we were successful in a funding bid to work with JP Morgan’s Force for Good project and the team will help us develop a platform that will provide a test environment for individuals who have not used online banking before to familiarise themselves with how it works.
Benefits calculator

Our online benefits calculator will tell you quickly and confidentially if there are any benefits you should be receiving.
Privacy Policy
Money Goals

Our Money Goals workshops cover key financial capability topics.
Work out your income and expenditure

Our online tool can help you categorise your income and expenditure.
What we do

Money Advice Scotland is Scotland’s money charity. We exist to help people in debt, support money advisers, and influence policy. Our mission is to be the driving force towards financial wellbeing for the people of Scotland.
Evidence base

At Money Advice Scotland, we are keen to ensure that the views and concerns of our members, partners and supporters feature prominently on the policy agenda.