Heather O'Rourke

In addition to the duties of a Digital Adviser, I am responsible for ensuring overall service delivery of the helpline and line managing the adviser team.

Latest

MATRICS information event
MATRICS - new debt advice training programme from 1st April

From 1st April, the way we deliver debt adviser training in Scotland will be changing. Citizens Advice Scotland and Money Advice Scotland have designed a new blended learning programme for debt advice training and CPD in Scotland as part of their MATRICS partnership.
Introducing our new CEO

Introducing our new CEO, Peter Costello. In his own words, Peter tells us about his background and his hopes for MAS.
Goodbye from Yvonne

On her last day at MAS, Yvonne MacDermid OBE reflects on her career with the organisation.

Emily Gray

Digital Adviser
Stephen Murphy

Digital Adviser
Lisa Cope

Financial Capability Officer
Stacey Muir

Financial Capability Officer
Marlena McFarlane

Financial Capability Manager
Niamh Brown

Learning and Development Consultant
Leah Cameron

Quality Assurance Consultant
Abbey Fleming

Policy and Communications Officer
Ken McEwan

Money Advice Consultant
Angie Harron

Money Advice Consultant

Accessibility
Falkirk Council's Standards Support Journey

Through our Standards Support service, we guide organisations through a range of quality assurance standards, including the Scottish National Standards for Information and Advice Providers. Kenny Bowie, Senior Debt Advice Officer at Falkirk Council has written a blog on his experience of our Standards Support service.
Coronavirus update 21.5.20

Coronavirus (Scotand) (No 2) Bill explained
Update from our CEO regarding Coronavirus

Read our CEO's update on how Money Advice Scotland is handling the current situation regarding Coronavirus.
Coronavirus: dealing with debt and money worries

If you’ve been impacted by coronavirus, whether it’s because you’ve lost some or all of your income, or your household bills have increased, it’s important to know what you can do to help with your debt and money worries.
Focusing on wellbeing

Recent months have highlighted the importance of looking after mental health and wellbeing, particularly in the workplace. People working in advice may be accustomed to dealing with clients in crisis, but the coronavirus situation brings unprecedented challenges to an already stressful and demanding role. This post launches our wellbeing focus campaign.
Coronavirus update 17.4.20

New FCA measures covering personal loans, credit cards, and overdrafts.
Coronavirus update 2.4.20

A summary of the key updates relating to coronavirus including the Coronavirus (Scotland) Bill, and changes to recording in credit reports.
Our new financial capability webinars

Our financial capability team has developed two new series of webinars to help promote financial wellbeing.
Coronavirus update 15.5.20

What the extension of the Job Retention Scheme means, as well as guidance on what to do if struggling with council tax payments.