Course description 

Please note that this is an introductory course and is not suitable for Welfare Rights Officers or Benefit Advisers.

This half day course is aimed at money and debt advisers with a high volume of clients who are on Universal Credit. The purpose of the course is to give advisers a grounding in Universal Credit and associated processes to enable them to better advise clients using the welfare system.

Course level: introductory/refresher


Full member - £60
Associate member - £90
Third sector non-member - £90
Private sector - £120

Additional details 

  • Tea/coffee and biscuits will be served 

Terms and conditions 

Should you be unable to attend the course, please let us know at least two working days before the course date. Should you fail to notify us, you will be charge the full training fee.

Please complete this form to book.