Course description 

The purpose of the course is to give non-advisers a general grounding in the basics of debt advice to help them best support their clients.

This half day course is aimed at those who work in a non-advisory capacity with people who may need debt or money advice. This includes non-advisory staff in advice agencies, support staff in charities and community groups, and staff in organisations such as Credit Unions.

Topics include

  • The principles of money advice and the money advice journey
  • Talking to clients about money
  • Helping clients with budgeting
  • Best practice for sign posting and referrals
  • The truth behind common money and debt myths

Course level: support staff/non-advisers 

Additional details 

  • Tea/coffee and biscuits will be served 

Terms and conditions 

Should you be unable to attend the course, please let us know at least two working days before the course date. Should you fail to notify us, you will be charged the full training fee.

Please complete this form to book.