Course description 

The purpose of this course is to give advisers guidance and a chance to skill share on interviewing in more complicated scenarios. This course is aimed at advisers who are more experienced and regularly interview clients.

Topics include

  • Breaking bad news
  • Dealing with difficult clients
  • Adviser safety

Course level: experienced 

Additional details 

  • Tea/coffee and biscuits will be served 

Terms and conditions 

Should you be unable to attend the course, please let us know at least two working days before the course date. Should you fail to notify us, you will be charged the full training fee.

Please complete this form to book.