Programme
Day One:
08:30 Registration
10:00 Welcome in Melville Hall
10:05 Introduction
10:15 Message From Our Sponsor - Jennifer Coleman, Royal Bank of Scotland
10:25 Keynote Speakers:
- Gerard Lemos, Chairman, The Money Advice Service
- Joanna Elson OBE, Chief Executive, Money Advice Trust
- David Fisher, Director, Consumer Direct & Consumer Credit, Office of Fair Trading
- Peter Wallwork, Chief Executive, Credit Services Association
12:00 Tea & Coffee/Exhibitions
12:20 Workshops - see below for details of workshops
13:30 Lunch
14:45 Workshops - see below for details of workshops
16:00 Tea & Coffee/Exhibitions & Networking
16:20 Feedback from Workshops/Plenary
19:00 Civic Reception
19:30 Gala Dinner & Grand Prize Draw (theme for Gala Dinner is "Summer Holiday")
Day Two:
09:00 Registration
09:55 Welcome in Melville Hall
10:00 Keynote Speaker and Panel Discussion on the Psychology of Debt
- Kate Millar, Barclays
10.15 - Phil Grady, (Presenter) Grant Thornton
- Rosemary Winter-Scott, Accountant in Bankruptcy
- James Jones, Experian
- Maria Wadsworth, AIC
11:15 Tea & Coffee
11:45 Workshops - see below for details of workshops
13:00 Plenary & Closing Remarks
13:15 Lunch
Conference Closes
Day 1 Workshops:
- New Debt Arrangement Scheme Regulations: Sharon Bell, Head of Policy Development Branch, Accountant in Bankruptcy.
- Protected Trust Deeds and "Preferred Best Practice":John Cook, Head of Case Operations, Accountant in Bankruptcy.
- OFT Regulatory Update: Marie Whitley, Office of Fair Trading.
- Lending Standards Board and the Code Review 2011: Liz Thompson, Compliance Manager, Lending Standards Board and Paul McCarron, UK Cards.
- Home Owner & Debtor Protection Act: Mark Higgins, Irwin Mitchell
Day 2 Workshops:
- Gambling and Debt: Andy Todd, RCA Trust
- The Money Advice Service: Jonny Miller, Citizens Advice Scotland
- Financial Literacy in the Community: Tony Quinn, GEMAP
- Energy Best Deal: Andrew Faulk, Consumer Focus Scotland


